
Senior Digital Transformation Consultant | Business Analysis Team Lead
Seasoned product and business analysis leader with 11+ years of experience driving the strategy, design, and delivery of large-scale digital products and platforms — including complex government transformation programs aligned with national digital government standards and regulatory frameworks.
Proven track record of turning MVPs into scalable, high-impact digital solutions, combining data-driven decision-making with Agile delivery to achieve measurable business value and sustained growth across multiple industries.
Experienced in leading cross-functional product, business analysis, and development teams, fostering a culture of innovation, accountability, and continuous improvement. Adept at translating strategic vision into executable roadmaps, managing stakeholders at all levels, and ensuring solutions meet both business objectives and digital government compliance requirements.
Recognized for driving customer-centric innovation, improving user experience, and consistently achieving high client satisfaction through strong stakeholder engagement, value delivery, and outcome-focused product leadership.
— Ahmed Shehata
Led successful product launches across diverse industries
Transforming MVPs into market leaders with data-driven strategies
Trusted by leading organizations across KSA and Egypt
Leading digital transformation initiatives aligned with Vision 2030

Digital Growth Ecosystem
Led the end-to-end business analysis and product structuring for a national tourism enablement ecosystem aligned with Vision 2030. Delivered comprehensive BRDs, gap analysis, and global benchmarking to design an integrated platform suite including an Expert Network, Learning Library, PPP Partnerships Portal, E-Marketplace, and entrepreneur toolkits with impact measurement frameworks.

Full Service Digitization Program
Directed the development of multiple enterprise-grade BRDs to transform core regulatory and consumer services, including Complaints, Suggestions, Inquiries, Revenue Calculations (AI-ready), and Asset Accounting automation. Oversaw delivery strategy and go-live readiness to ensure compliance with local and international regulatory standards while improving service speed and operational accuracy.

Smart Unified Communication Platform
Led the design of an integrated digital engagement platform enabling beneficiaries to submit cases, grievances, and requests through structured escalation workflows. Delivered executive BI dashboards for leadership, advanced system integrations (including ServiceNow), and a configurable admin control center — enhancing transparency, responsiveness, and cross-ministry service coordination.

Aseer Gate Digital Services Portal
Led requirements engineering and service automation for a unified regional services portal. Designed the external beneficiary experience, streamlined digital service journeys, and enabled seamless integration with SAP C4C. Facilitated stakeholder workshops to align digital transformation initiatives with strategic regional development goals.
Trusted by leading organizations across Saudi Arabia and Egypt

Ministry of Human Resources and Social Development - KSA

Aseer Region Development Authority - KSA

Saudi Electricity Regulatory Authority - KSA

Tourism Development Fund - KSA

Insurance Authority - KSA

Palm Hills

Al Ahly FC

Lawyers Syndicate

Waterway

Ministry of Youth

Book Fair

Hospital 57357

Drosos Foundation

GrEEK Campus

GESR
Tools & Solutions – Riyadh, Saudi Arabia
DIGITALCIRCLES, Riyadh
Aug 2022 – Aug 2024Led cross-functional teams to translate business objectives into actionable product roadmaps. Spearheaded user-centric design principles and championed agile methodologies. Delivered impactful solutions across diverse platforms including mobile applications (Al-Muhami, The Drive, Al-Ahly) and enterprise systems (ERP, CRM, DMS, BI, HR).
Algorithm Tech, Cairo
Mar 2021 – Aug 2022Analyzed business structures, technology usage, and goals to identify problems using data modeling techniques. Partnered with leadership to define objectives and led process optimization. Launched mobile apps for iMIMIC, EstateGPS, MAZAD, and E-Learning Platform.
DARA TECH, Cairo
Nov 2020 – Mar 2021Analyzed business structure, technology use, and goals to identify problems using data and communication. Managed web/mobile app development and market expansion strategies. Led software planning for GPLess and CarMart mobile apps.
B4, The Greek Campus
Jan 2020 – Nov 2020Platform linking conferences owners, organizers, attendees, speakers and hall owners. Translated business needs to digital solutions combining web/mobile app development and analysis. Drove process improvement and oversaw implementation across all levels.
Drosos Foundation, Cairo
Oct 2017 – Dec 2019Led digital project developing a website and app for community NGOs in Cairo, preserving cultural heritage. Analyzed businesses, identified problems with data modeling, and implemented solutions through workshops and technology.
3M Amin, Cairo
Apr 2014 – Oct 2017Official mobile application of the Cairo International Book Fair. Secured communication with the General Authority of the book for official application approval. Developed distribution strategies and finished deals with publishers for book access.
Spearheaded the end-to-end design and development of enterprise digital products from the ground up, leveraging:

SAP Customer Experience

SAP SuccessFactors

Pegasystems (PEGA)

Nintex K2

Oracle CX

ServiceNow

Microsoft Visio

JIRA

Power BI

SharePoint

OneDrive

Azure DevOps
Business Process Modeling (BPMN 2.0)
Requirements Engineering & Management
Stakeholder Analysis & Engagement
Agile & Scrum Methodologies
Product Backlog Management
User Story Mapping & Refinement
Use Case & Process Modeling
Gap Analysis & Solution Assessment
Business & Functional Requirements Documentation (BRD / FRD)
Systems Analysis & Solution Design
Workflow & Process Automation
UAT Planning & Business Validation
Data Analysis for Business Decisions
Cross-Functional Team Leadership
Digital Transformation Programs
Change Management & Process Optimization
Team Leadership & Delivery Oversight
Performance Monitoring & Team Enablement

CBAP - Certified Business Analysis Professional
IIBA
Agile Certified Product Manager and Product Owner (ACPM)
IIBA
Product Management: Launching Your Product
PMI
Agile Product Owner Role: Techniques
PMI
Data-Driven Product Management
Professional
Strategic Management
HRCI
Effective Selling Skills
SMEI
Marketing Strategy
SMEI
Social Entrepreneurship
TIEC
Ideation Camp
INTELSystem and Computer Department
Faculty of Engineering, Al-Azhar University, Cairo-Egypt
Have a project in mind or want to discuss digital transformation opportunities? I'd love to hear from you.